Shipping policy
Shipping & Delivery Policy
Last updated: [insert date when published]
Thank you for shopping at RearSculpt™. This policy explains how we process, ship, and deliver your order.
Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we're experiencing a high volume of orders, processing may be delayed by a few days. If there's a significant delay, we'll notify you by email.
Shipping Rates and Delivery Times
Shipping is free on all orders, no minimum purchase required.
| Region | Estimated Delivery Time |
|---|---|
| United States | 7-15 business days |
| United Kingdom | 7-15 business days |
| Germany / EU | 8-16 business days |
| Canada | 8-16 business days |
Delivery times are estimates and begin from the shipping date, not the order date. Delivery delays can occasionally occur due to customs processing, weather, or carrier disruptions outside our control.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update after you receive it.
Customs, Duties, and Taxes (International Orders)
For orders shipped outside the United States, your order may be subject to import duties and taxes, which are levied once the package reaches your country. RearSculpt™ is not responsible for these charges if they are applied — they are the responsibility of the customer. We recommend checking with your country's customs office for more information before placing an order.
Address Accuracy
Please double-check your shipping address before completing checkout. RearSculpt™ is not responsible for orders shipped to an incorrect address provided by the customer. If you need to correct an address, contact us as soon as possible after placing your order — we cannot guarantee changes once an order has entered processing.
Lost or Stolen Packages
RearSculpt™ is not liable for packages confirmed as delivered to the address provided on the order, per the shipping carrier's tracking information. If your tracking shows delivered but you haven't received your package, please check with neighbors and your local carrier facility first, then contact us at [insert support email] so we can assist you.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery at [insert support email] with your order number and photos of the damaged item and packaging. We'll work with you to resolve it quickly, whether that's a replacement or another solution.
Questions
If you have any questions about your shipment, reach out to us at [insert support email] and include your order number so we can help as quickly as possible.