Shipping policy

Shipping & Delivery Policy

Last updated: [insert date when published]

Thank you for shopping at RearSculpt™. This policy explains how we process, ship, and deliver your order.

Order Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we're experiencing a high volume of orders, processing may be delayed by a few days. If there's a significant delay, we'll notify you by email.

Shipping Rates and Delivery Times

Shipping is free on all orders, no minimum purchase required.

Region Estimated Delivery Time
United States 7-15 business days
United Kingdom 7-15 business days
Germany / EU 8-16 business days
Canada 8-16 business days

Delivery times are estimates and begin from the shipping date, not the order date. Delivery delays can occasionally occur due to customs processing, weather, or carrier disruptions outside our control.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update after you receive it.

Customs, Duties, and Taxes (International Orders)

For orders shipped outside the United States, your order may be subject to import duties and taxes, which are levied once the package reaches your country. RearSculpt™ is not responsible for these charges if they are applied — they are the responsibility of the customer. We recommend checking with your country's customs office for more information before placing an order.

Address Accuracy

Please double-check your shipping address before completing checkout. RearSculpt™ is not responsible for orders shipped to an incorrect address provided by the customer. If you need to correct an address, contact us as soon as possible after placing your order — we cannot guarantee changes once an order has entered processing.

Lost or Stolen Packages

RearSculpt™ is not liable for packages confirmed as delivered to the address provided on the order, per the shipping carrier's tracking information. If your tracking shows delivered but you haven't received your package, please check with neighbors and your local carrier facility first, then contact us at [insert support email] so we can assist you.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery at [insert support email] with your order number and photos of the damaged item and packaging. We'll work with you to resolve it quickly, whether that's a replacement or another solution.

Questions

If you have any questions about your shipment, reach out to us at [insert support email] and include your order number so we can help as quickly as possible.